Programme Manager — ERP Workday Implementation (Public Sector)
Contract: 6 months, Outside IR35
Location: London (hybrid on-site with government client)
Engagement: Professional Services delivery into central/local government
Overview
Lead a complex Workday ERP implementation for a government organisation, spanning HCM, Finance, and integrations. You will own the end-to-end programme—governance, scope, delivery plan, risk/issue control, vendor management, and stakeholder alignment—ensuring compliant, secure, and value-focused outcomes within public sector constraints.
Key Objectives
• Establish and run programme governance, controls, and reporting aligned to government standards.
• Deliver Workday modules to agreed scope, quality, cost, and schedule.
• Orchestrate multi-supplier delivery (Workday SI, client teams, third-party integrators).
• Manage change, benefits, and readiness across HR, Finance, Procurement, and IT.
• Ensure security, data protection, and audit compliance suitable for government.
• Land sustainable BAU support, including hypercare and knowledge transfer.
Responsibilities
Programme Leadership and Governance
• Stand-up and chair programme boards, design authority, and workstream ceremonies.
• Define and maintain the integrated master plan (IMP/IMS), RAID, dependencies, and critical path.
• Set programme controls: change control, configuration management, quality gates, stage exits.
Scope, Planning, and Delivery
• Refine scope and milestones across Workday HCM, Finance, Time/Absence, Payroll interfaces, and Reporting/Prism (as applicable).
• Coordinate discovery, fit-to-standard, configuration, data conversion, integrations, testing, cutover, and hypercare.
• Align SI methodology (e.g., Workday Launch/Accelerate) with government stage gates.
Stakeholder and Supplier Management
• Manage C-suite/SRO, programme sponsors, unions, and operational leaders.
• Drive performance of SI and tool vendors against SoW, KPIs, SLAs; manage commercials and acceptance.
• Communicate progress and decisions clearly to non-technical stakeholders.
Security, Risk, and Compliance
• Embed information security, privacy, and records management controls; align to UK data protection requirements.
• Ensure auditable processes for access, SoD, financial controls, and payroll-critical integrations.
• Proactively manage risks/issues; execute mitigation and contingency plans.
Change, Readiness, and Benefits
• Lead organisational change and comms; plan training and role-based adoption.
• Define benefits, baselines, and tracking; ensure realisation plan post go-live.
• Prepare and execute cutover, command centre, and hypercare; transition to BAU with clear RACI and runbooks.
Data, Integrations, and Reporting
• Oversee data strategy: cleansing, migration cycles, reconciliation, and sign-off.
• Coordinate integration design (APIs, middleware, payroll, finance, identity), non-functional requirements, and performance.
• Govern reporting strategy (core, dashboards, Prism/analytics) and data quality controls.
Essential Experience
• 10+ years leading large-scale ERP/HCM/Finance transformations; 3+ end-to-end Workday programmes preferred.
• Proven delivery into UK government or regulated public sector (governance, assurance, procurement).
• Multi-supplier management (prime SI, niche vendors, internal teams); strong commercial acumen on SoWs and change notes.
• Full lifecycle: discovery to BAU; hands-on with RAID, plans, financials, and status reporting.
• Data migration, complex integrations, testing at scale, cutover/hypercare leadership.
• OCM experience: stakeholder mapping, comms, training, and adoption metrics.
Desirable
• Familiarity with Workday modules: HCM, Payroll interfaces, Finance, Time/Absence, Security, Reporting/Prism.
• Knowledge of public sector standards and processes (e.g., approvals, audit, information governance).
• Experience with identity/access (SSO/MFA), P2P, banking interfaces, payroll bureaus, and finance subledgers.
• Understanding of SoD, internal controls, and year-end processes.
Skills and Attributes
• Exceptional programme governance and delivery discipline.
• Clear, concise communication; strong executive presence.
• Negotiation and supplier performance management.
• Analytical, risk-aware, and outcome-focused.
• Comfortable operating in hybrid agile/waterfall environments.
Deliverables
• Programme Charter, Plan, and Governance Framework.
• Workstream plans (HCM, Finance, Integrations, Data, Testing, OCM).
• RAID log, dependency map, decision and action registers.
• Monthly steering packs; weekly status reports and financials.
• Data migration strategy, mock cycle reports, and sign-offs.
• Integration catalogue, non-functional test results, and support model.
• Cutover plan, runbooks, command-centre playbook.
• Hypercare plan, exit criteria, and BAU transition artefacts.
• Benefits realisation plan and measurement approach.
Engagement Model (Outside IR35)
• Statement of Work with clear deliverables, acceptance criteria, and milestones.
• Autonomy over methods and working practices to deliver outcomes.
• Ability to provide competent substitution and work across multiple clients.
• Own equipment, professional indemnity/public liability insurance; no employee-like benefits.
• Fees tied to milestones/outcomes; no timesheet-based managerial control by client.
Logistics
• Duration: 6 months (with potential extension based on milestones).
• Location: London; hybrid with on-site governance, workshops, and cutover/hypercare presence.
• Travel: As required for key events and stakeholder engagement.
How Success Will Be Measured
• On-time/on-budget delivery of agreed scope and quality gates.
• Clean audit/assurance outcomes and security sign-offs.
• Stable go-live with controlled defects and effective hypercare.
• Achieved adoption KPIs and benefits tracked to baseline.
• Smooth handover to BAU with agreed SLAs and operating model.
Application Requirements
• Brief capability statement aligned to the above scope.
• Evidence of two comparable public sector Workday or ERP programmes.
• Example governance pack (redacted) and delivery plan excerpt.
• Day rate expectations and availability within 2–4 weeks.
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