Technical Business Analyst - 6 months - Outside IR35 - Remote at Hamilton Barnes, Remote, 6 Months, £400 per day

Technical Business Analyst - 6 months - Outside IR35 - Remote

We are seeking an experienced Technical Business Analyst to support the delivery of key initiatives across OSS/BSS platforms within a rapidly scaling telecoms environment. This role will sit at the intersection of business and technology, driving clarity across complex systems, processes, and integrations.

You will play a pivotal role in shaping end-to-end processes, supporting transformation programmes, and ensuring that business requirements are translated into high-quality technical deliverables.

Key Responsibilities:

• Elicit, analyse, and document detailed business and system requirements across OSS/BSS domains
• Work closely with engineering, product, and third-party vendors to translate requirements into user stories and technical specifications
• Map and re-engineer business processes (BPM/BPR), identifying opportunities for optimisation and automation
• Support end-to-end delivery across change initiatives, including testing, validation, and stakeholder sign-off
• Analyse data flows, system integrations, and API interactions across multiple platforms
• Produce high-quality functional and technical documentation
• Collaborate with project managers and PMO to support structured delivery

Required Experience:

• Proven experience as a Technical Business Analyst
• Strong background working within OSS/BSS environments (telecoms/ISP preferred)
• Demonstrable experience working on project delivery, not just BAU support
• Expertise in process mapping, requirements gathering, and documentation
• Experience working with integrations, APIs, and data flows
• Exposure to CRM platforms (eg, Salesforce) and integration tooling (eg, MuleSoft or similar)
• Strong stakeholder engagement and communication skills

Desirable Skills:

• Understanding of UK telecoms regulatory frameworks (Ofcom)
• Experience supporting digital transformation or cloud migration programmes
• SQL or data analysis capabilities
• Knowledge of GDPR and data governance

Contract Details:

• Duration: 6-month contract
• Day Rate: £400 - £450 Per Day (Outside IR35)
• Location: Remote
• Start Date: ASAP

Technical Business Analyst - 6 months - Outside IR35 - Remote