Project Manager
CRM / Retail / Digital Transformation
Outside IR35 - Circa £500/day
Central London/Hybrid
Length - Initially 3 months
We’re working with a well-known retailer to appoint a Project Manager on an Outside IR35 contract for an initial 3 months. This role sits at the heart of a CRM and marketing technology transformation, focused on improving how customer data and engagement platforms integrate and perform.
The Role:
- You will lead delivery across CRM and marketing systems, with a focus on:
- Driving CRM platform enhancements and integrations
- Working closely with third-party vendors and internal stakeholders
- Supporting the implementation and optimisation of marketing technology solutions
- Ensuring seamless integration of CRM with wider data and digital ecosystems
- Helping shape best practices across customer data, engagement, and lifecycle marketing
What We’re Looking For:
- Proven Project Manager experience delivering CRM / MarTech projects
- Experience with Bloomreach or similar tools such as Ometria, Klaviyo, Braze
- Solid understanding of systems integration and customer data flows
- Excellent stakeholder management skills across business and technical teams
- Experience working with third-party providers
- Ability to operate at pace in a fast-moving retail environment
- A proactive, self-starting mindset