Gigged AI is an On demand talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Delivery Manager - Outside IR35 - Hybrid (Glasgow)
All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to app.gigged.ai and create a free talent profile and apply to the role directly
- Please ensure your CV is attached to the proposal
Location: Glasgow (3 days per week onsite)
Contract Length: Initial 6-month contract
Start Date: First week of July 2026
IR35: Outside IR35 (pending final determination)
Senior Delivery Manager
Role Overview
We are seeking an experienced Senior Delivery Manager to oversee the successful delivery of a portfolio of applications and services while maintaining strong client relationships. This role combines hands-on delivery leadership with client engagement accountability, ensuring programmes are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities
Client & Relationship Management
- Manage end-to-end client relationships across a portfolio of applications, acting as the primary point of accountability for delivery performance and client satisfaction
- Build trust and confidence with clients through demonstrated capability and consistent delivery
- Identify opportunities to grow the account based on performance and client need
- Support business development activities including presentations, proposals, and negotiations
Delivery Leadership
- Lead the delivery of large, complex programmes spanning application and infrastructure workstreams
- Drive delivery performance by working collaboratively with internal teams, business units, and third-party suppliers
- Manage programme risks, issues, dependencies, controls, and financial forecasting
- Ensure realistic estimation, budget management, and cost awareness across all programmes
- Troubleshoot complex delivery challenges and implement effective corrective actions
- Lead cross-service line delivery, aligning teams across multiple disciplines
Governance & Reporting
- Own programme monitoring, control, and forecasting activities
- Apply structured risk assessment and management techniques throughout delivery
- Ensure compliance with agreed delivery methodologies, governance frameworks, and quality standards
- Provide clear and regular reporting to senior stakeholders and client leadership
Required Experience
- Minimum 15 years in delivery management within technology services environments
- Proven track record delivering large, complex programmes with a labour value of £10m+ and teams of 100+
- Managed at least 5 major programmes (application and infrastructure) for mid-to-large organisations with turnovers of £250m–£2bn
- Demonstrable experience managing third-party suppliers and cross-functional teams
- Strong financial acumen with a track record of realistic estimation and cost control
- Experience delivering cross-service line programmes in complex enterprise environments
Technical & Methodological Skills
- Strong understanding of both Waterfall and Agile delivery methodologies
- Familiarity with KI NXT delivery methodology and BMS knowledge and process toolset
- PM Certification at Programme Manager level (or equivalent)
- Proficiency in Programme Management at Level 7 or above
- Proven application of risk assessment and management methods
Leadership & Behavioural Competencies
- Strong client-facing skills with the ability to manage senior stakeholder relationships confidently
- Proven strategic and operational leadership across large, diverse teams
- Financial and commercial awareness with the ability to take ownership of programme budgets
- Collaborative, solutions-focused approach to problem-solving under pressure
- Clear and credible communicator at all levels, including C-suite
Essential Requirements
- 15+ years delivery management experience
- £10m+ programme experience with teams of 100+
- PM Certification (Programme Manager level)
- Strong risk, financial, and governance management capability
- Proven client engagement and account management experience