Business Analyst - Dublin - 12-month CX at IO Associates, County Dublin, £Contract Rate

Role: Business Analyst
Type: 12-month contract (likely extension due to large programme of work)
Rate: €80-90 per hour (Outside IR35 - via your own Ltd)
Location: Dublin (hybrid) - on-site 3 days per week
Start: ASAP
Deadline: Monday 8th June

A global pharma manufacturer is kicking off a major programme to modernise warehouse and manufacturing operations, using AI-led improvement initiatives. They need a senior, delivery-focused Business Analyst who's happy being on-site regularly and spending their time with operational stakeholders on the ground.

This is not a technical role - it's about getting close to the warehouse/ops teams, asking the right questions, getting to the root cause, and driving practical change.

What you'll be doing:

• Working directly with warehouse and manufacturing operations teams to understand pain points and opportunities
• Running discovery workshops and deep-dive process sessions - lots of probing, clarifying, and challenging assumptions
• Defining current-state vs future-state processes and documenting requirements in a clear, operationally focused way
• Supporting delivery across multiple workstreams (end-to-end ownership)
• Helping shape solutions that improve warehouse efficiency, accuracy, and day-to-day execution

What we're looking for:

• Senior Business Analyst experience with a strong track record of delivery (you've owned outcomes, not just supported)
• Exposure to pharma/regulated manufacturing
• Broader manufacturing background is a big plus (e.g., FMCG or other high-volume operational environments)
• Comfortable and credible with operational stakeholders (warehouse managers, site leadership, supervisors)
• Happy with onsite requirements

Process:

• 1-stage interview
• Fast turnaround expected once CVs are submitted

If you'd like to be considered for this large programme of work and have the right skills to match, don't hesitate to apply! Send your CV ASAP.