Enterprise / Solution Architect (ServiceNow) at DCV Technologies, London, £400 to £500 per Day

Enterprise / Solution Architect – ServiceNow | Telecom | Outside IR35



Contract: 6 Months Initial

Location: London (Hybrid – 2 days per week)



We are seeking an experienced Enterprise Architect / Solution Architect with strong ServiceNow and telecommunications experience to join a major transformation programme.



This role is ideal for a ServiceNow Architect who has delivered enterprise-scale solutions within telecom, OSS/BSS or communications environments and can translate complex business requirements into scalable technical architecture.



Key Responsibilities:

• Define end-to-end ServiceNow architecture and solution design.

• Lead architecture across ServiceNow modules including ITOM/TSOM, TSM, CSM, HRSD, IRM/GRC, SecOps and SPM.

• Drive platform governance, standardisation and best practice.

• Design integrations, workflows, data models and technical solutions.

• Collaborate with senior business and technology stakeholders.

• Support large-scale digital transformation and service management initiatives.



Key Requirements:

• Strong experience as an Enterprise Architect, Solution Architect or ServiceNow Architect.

• Deep knowledge of the ServiceNow platform and multiple ServiceNow modules.

• Telecom, Telecommunications, OSS/BSS or Communications Service Provider experience.

• Proven track record delivering enterprise-scale ServiceNow programmes.

• Strong integration architecture, governance and solution design experience.

• Excellent stakeholder management and communication skills.



Keywords: ServiceNow Architect, Enterprise Architect, Solution Architect, Telecom, Telecommunications, OSS, BSS, ITOM, TSOM, TSM, CSM, SecOps, IRM, GRC, SPM, HRSD, Integration Architecture, Digital Transformation.