Atlassian Specialist at La Fosse, England, £Contract Rate

Job Title: Atlassian SME

Contract Length: 3 Months & Remote

IR35: Outside IR35

Project

Deliver governance, administration, and optimisation of an organisation’s Atlassian Cloud environment. The role focuses on improving system structure, ensuring reliable day-to-day operations, and enabling internal teams through training and knowledge transfer so they can manage the platform independently.

Tech Stack

• Jira Software (JSW)
• Jira Service Management (JSM)
• Jira Product Discovery (JPD)
• Compass
• Confluence
• Jira Ops
• Atlassian Marketplace apps & integrations

Key Responsibilities

Governance & Standards

• Support end users and standardise projects, workflows, permissions, fields, and naming conventions
• Review current Atlassian setup and usage
• Define governance model (roles, responsibilities, change control)
• Recommend licensing, apps, and integrations
• Manage users, groups, projects, and spaces
• Maintain workflows, automations, SLAs, queues, and templates
• Oversee apps and integrations
• Perform regular housekeeping (clean-up, access reviews, consistency checks)
• Ensure scalable, consistent configurations across teams (delivery, service, engineering, product)

Training & Knowledge Transfer

• Assess training needs across user groups
• Deliver role-based training sessions and materials
• Produce admin guides and playbooks
• Support handover to internal teams for ongoing management