Senior Service Designer - Telco (Contract)
Location: UK (hybrid/remote depending on candidate availability
Contract: 3 months initially
We are seeking an experienced Senior Service Designer with a strong Telecommunications (Telco) background to support services related to fixed and mobile connectivity.
Key Requirements:
- Proven experience working within a Telecommunications (Telco) environment
- Strong experience operating as a Senior Service Designer on complex, service-led programmes
- Solid knowledge of Fixed Connectivity solutions
- Strong knowledge of Mobile Networks, with specific hands-on experience of APN (Access Point Name)
Essential Technical Knowledge:
- In-depth understanding of APN configuration and management, acting as the gateway between mobile networks and public or private data networks
- Knowledge of IP addressing, security methods, and enterprise mobile connectivity
- Experience supporting or designing mobile data services and resolving connectivity issues
Role Overview:
- Lead end-to-end service design activities across telecom-related products and services
- Collaborate with technical, network, and business stakeholders
- Design and improve customer and internal service experiences
- Ensure services are scalable, secure, and aligned with Telco best practices