Job Title: ServiceNow Architect
Day Rate: £650/day (OUTSIDE IR35)
Location: Hybrid (3 days a week in London)
Contract Length: 6 months (extendable)
ServiceNow Architect - Role & Responsibilities
- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
ServiceNow Architect - Required Experience
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network lifecycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
Interviews: May 2026
Start Date: May/June 2026
How to Apply:
Apply to Gary Hargreaves at X4 Technology to learn more about the role or connect with me on LinkedIn to hear about regular job updates available with X4 Technology