Technical Support Team Lead at Sellick Partnership, Banbury, £450–£600 per day

Technical Support Team Leader

Contract: 6–9 months (potential to extend or go temp to perm)

Location: Hybrid working – office-based 3 days per week

Rate: £450–£600 per day (outside IR35)

An established public sector organisation is seeking an experienced Technical Support Team Leader to lead a high-performing technical support function within Development Management. This is a senior, hands-on role that blends people leadership, governance, systems ownership, and service improvement.

You will be responsible for managing a specialist technical support team, ensuring the delivery of a high-quality, legally compliant, and customer-focused planning service. The role also carries accountability for complex casework, statutory processes, and digital improvement initiatives.

Key Responsibilities

• Lead and manage a Development Management technical support team, including supervision and performance oversight
• Oversee day-to-day technical support activity, ensuring applications and processes are handled accurately and efficiently
• Personally manage the most complex and sensitive planning matters, including major applications, appeals, enforcement cases, and Tree Preservation Orders
• Ensure the planning support service is legally compliant, customer-focused, and digitally enabled
• Take senior responsibility for statutory reporting, performance indicators, weekly lists, consultations, and decision notices
• Act as lead for FOI and EIR responses, ensuring adherence to legal timescales
• Drive system ownership, workflow improvements, and digital transformation across technical support services

About You

• Significant experience delivering technical support within Development Management in a local authority environment
• Proven ability to lead and develop teams while maintaining high operational standards
• Strong understanding of planning systems, governance, and statutory requirements
• Confident handling complex and high-profile casework
• Experience with systems such as MasterGov and/or DEF is desirable
• Professional, approachable, and collaborative leadership style

This is an excellent opportunity for an experienced technical support leader to step into a visible, influential role within a forward-thinking organisation undergoing service improvement and digital transformation.

For more information or to apply, please get in touch with Ben Dreher at Sellick Partnership, Derby.