Senior Delivery Manager at scrumconnect ltd, Staines, £Contract Rate

CTC clearance (or above) is a mandatory requirement. Candidates must hold current Counter Terrorist Check (CTC) security clearance or higher at point of application. Sponsorship is not available for this role.

Hybrid working: This role operates on a hybrid basis. You will be required to attend the Staines office one day per week, with remaining days worked remotely. Flexible arrangements are available - please reach out to discuss what works for you.

About Scrumconnect Consulting

Scrumconnect Consulting is a leading UK digital and technology consultancy specialising in delivering impactful, user-centred services for the public sector. We work at the heart of government transformation - partnering with central government departments, agencies, and local authorities to build digital products and services that make a real difference to citizens' lives.

With a team of over 125 engineers, architects, delivery professionals, and designers, we bring deep GDS expertise, a strong delivery culture, and a genuine commitment to doing things the right way. We are proud that 42% of our organisation is women - and we continue to actively build a team that reflects the diversity of the people we serve.

About the role

You will lead delivery across a central government digital programme, working closely with civil servant programme teams and senior stakeholders to ensure work is planned, coordinated, and continuously improving. This is a complex, multi-team environment requiring both hands-on delivery leadership and the strategic ability to manage dependencies, risks, and relationships beyond your immediate team.

You will act as a recognised expert in agile and lean delivery, coaching teams, challenging existing processes, and driving a culture of continuous improvement across the programme.

Essential criteria

Must have:

• CTC security clearance or above - active at point of application

• Significant experience working in central government digital programmes

• Experience engaging with central programme teams of civil servants, feeding into wider business and governance processes

• Proven track record as a Senior Delivery Manager operating at G7 level or equivalent

Desirable:

• Experience delivering or supporting cyber security programmes

• Experience working in a local government context alongside central government

• Familiarity with the GDaD (Government Digital and Data) framework

Core competencies - GDaD framework

Agile & lean practices:

Coach and lead teams in agile and lean good practices. Experiment with new ways of working. Act as a recognised expert and advocate across the organisation.

Communication:

Communicate complex information clearly to technical and non-technical audiences. Build confidence and trust with senior civil servants and delivery teams alike.

Budget management:

Understand, track, and forecast financial expenditure. Feed into wider programme and business planning processes as required.

Life cycle management:

Create and tailor the right delivery approach for a team. Challenge, evaluate, and iterate the approach throughout the product life cycle.

Maintaining delivery momentum:

Optimise team delivery flow. Actively address the most complex risks, issues, and dependencies - including where ownership sits outside the team or is unclear.

Making processes work:

Identify and challenge unnecessarily complex organisational processes. Coach teams to inspect and adapt. Guide teams through new process implementation.

Planning:

Lead continual planning in complex environments. Plan beyond product delivery. Identify cross-service dependencies and coordinate delivery. Act as central planning expertise.

Team dynamics & collaboration:

Identify and resolve problems in team dynamics. Use agile health checks. Provide the right feedback at the right time. Accelerate team development cycles.

Commitment to diversity & inclusion

We are committed to building inclusive, diverse teams and actively welcome applications from women, people from ethnic minority backgrounds, disabled people, those returning after a career break, and anyone underrepresented in senior delivery and technology roles in government.

At Scrumconnect Consulting, 42% of our team is women - and we're actively working to improve representation at every level. We know that the best delivery teams reflect the diversity of the people they serve. If you don't meet every requirement listed but feel this role is a strong match for your experience, we encourage you to apply.

Reasonable adjustments are available throughout the recruitment process. Please reach out to discuss what support would work best for you.