IT Business Analyst (QMS) - Contract at CODA Technology Services, Surrey, £Contract Rate

We are seeking an IT Business Analyst to support the early phases of a Quality Management (QMS) system implementation project. This is an initial 6 month project working with a global retail organisation (outside IR35). Largely remote with occasional office visits.

Key Responsibilities

• Define and document high-level business requirements for the QMS, including key must-have capabilities.
• Define non-functional requirements (performance, security, scalability, usability, etc.).
• Prepare tender documentation and support the procurement process.
• Lead the RFI/RFP process & evaluation.
• Support the development of the business case for implementation.

Skills & Experience

• Proven experience as an IT Business Analyst on enterprise system implementation projects for QMS, LMS, or risk Management systems (or ERP if it includes QMS/LMS/RMS).
• Experience of working in a global complex environment.
• Knowledge or experience with ServiceNow.
• Strong skills in requirements gathering, analysis, and documentation.
• Experience supporting procurement processes (RFI / RFP / tender).
• Strong global stakeholder engagement and facilitation skills.
• Project Management experience (desirable) – for potential next phase.
• ISO9001 knowledge (desirable).

If this aligns with your skillset and is of interest, please contact me for more details and a further discussion.

Thanks

Steve