IT Infrastructure Engineer - BAU Support at Lucid Support Services Ltd, Goole, £250-£300 per day

IT Infrastructure Engineer - Contractor (BAU Support)
Day Rate: £300 Outside IR35
Location: Hybrid - Onsite (Whitley/Leeds/Doncaster) & Remote
Start Date: ASAP - must be available immediately to start
Duration: Initial 8-12 weeks (extension subject to review)

Overview

An experienced Infrastructure Engineer is required to provide short-term, hands-on BAU support during a period of reduced internal capacity. The role focuses on stabilising infrastructure operations, providing Level 3 escalation support, maintaining patching and automation standards, and reducing operational backlog.

Key Responsibilities

• Act as an L3 escalation point for infrastructure incidents and problems.
• Manage and support VMware environments (vSphere 7/8) and physical HP Servers.
• Maintain Windows Server (2016-2022), Active Directory, DNS, DHCP, GPO, and file services.
• Oversee SAN storage, Veeam backups, and infrastructure monitoring.
• Provide BAU network and Firewall support (Fortinet).
• Maintain regular patching, perform root cause analysis, and improve automation with PowerShell.
• Update documentation, SOPs, and runbooks; provide clear handover with recommendations.

Required Skills & Experience

• 5+ years in Infrastructure Engineering within enterprise or multi-site environments.
• Strong expertise in VMware, Windows Server, Active Directory, and Veeam.
• Solid understanding of network fundamentals (VLANs, switching, TCP/IP) and BAU Firewall support.
• Proficient in PowerShell automation and ITIL-aligned change control.
• Proactive, delivery-focused, and able to work independently in BAU-heavy environments.