User Researcher at Opus Recruitment Solutions Ltd, London, £Contract Rate
- Outside Spy
- London, UK
- Jan 30, 2026
Contract Description
User Researcher | Outside IR35 | Hybrid | London | ServiceNow | 3 month minimum |
I'm currently supporting a large UK organisation on a major transformation programme. They're looking for a User Researcher to lead hands-on research across workflow-heavy, enterprise ServiceNow journeys (including portals, catalogues, knowledge and automation). The role sits within an agile delivery team and has a strong focus on translating user insight directly into backlog decisions, design improvements and service outcomes. It is a hybrid role but only 1 day per month in London.
Requirements
If this is a role that suits your background available immediately and a role you are interested then apply for this job or alternatively please email your up to date CV to .
User Researcher | Outside IR35 | Hybrid | London | ServiceNow | 3 month minimum |
I'm currently supporting a large UK organisation on a major transformation programme. They're looking for a User Researcher to lead hands-on research across workflow-heavy, enterprise ServiceNow journeys (including portals, catalogues, knowledge and automation). The role sits within an agile delivery team and has a strong focus on translating user insight directly into backlog decisions, design improvements and service outcomes. It is a hybrid role but only 1 day per month in London.
Requirements
- Planning and running qualitative and quantitative user research
- Working closely with Product Owners, BAs, designers and engineers
- Shaping journeys across ServiceNow modules (ITSM / HRSD / CSM environments)
- Communicating insight clearly to both technical and senior stakeholders
If this is a role that suits your background available immediately and a role you are interested then apply for this job or alternatively please email your up to date CV to .
User Researcher | Outside IR35 | Hybrid | London | ServiceNow | 3 month minimum |
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