User Researcher – Public Sector (Discovery-Focused) at SR2, Greater London, £450 to £500 per Day

User Researcher – Public Sector (Discovery-Focused) Rate: Outside IR35 (competitive / DOE) Contract Length: 6 months Start: ASAP Location: Hybrid, with on-site working in London a few times per month (occasionally weekly)Clearance: Active SC Clearance is essential We are supporting a consultancy delivering a public sector programme and are looking for an experienced User Researcher to join the team. This role is particularly suited to researchers with strong public sector experience, a background in human factors, and confidence applying mixed research methods in discovery-led environments. You will work closely with multidisciplinary teams to understand user needs, behaviours and constraints, helping to shape services from the earliest stages. Key Responsibilities

• Plan and conduct discovery-phase user research
• Apply mixed methods, including qualitative and quantitative approaches
• Use human factors principles to understand user behaviour and system interactions
• Design and run interviews, usability testing, workshops and surveys
• Synthesise research findings into clear, actionable insights
• Collaborate closely with product, design, content and delivery teams
• Communicate research outcomes effectively to a range of stakeholders

Essential Experience

• Proven experience as a User Researcher within public sector environments
• Strong background in human factors or behavioural research
• Demonstrable experience using mixed research methods
• Experience working in discovery or early-stage research contexts
• Ability to work confidently in multidisciplinary Agile teams
• Strong communication and stakeholder engagement skills

Desirable Experience

• Experience working to GDS standards and ways of working
• Experience supporting complex or regulated services

This is a great opportunity to work on a discovery-led public sector programme with real impact. If you are available for a 6-month contract and open to hybrid working in London, please get in touch for more information.