User Researcher - Public Sector (Discovery-Focused) at SR2 - Socially Responsible Recruitment, London, 6 Months, £450-£500 per day,

User Researcher - Public Sector (Discovery-Focused)

Rate: Outside IR35 (competitive/DOE)
Contract Length: 6 months
Start: ASAP
Location: Hybrid, with on-site working in London a few times per month (occasionally weekly)
Clearance: Active SC Clearance is essential

We are supporting a consultancy delivering a public sector programme and are looking for an experienced User Researcher to join the team.

This role is particularly suited to researchers with strong public sector experience, a background in human factors, and confidence applying mixed research methods in discovery-led environments. You will work closely with multidisciplinary teams to understand user needs, behaviours and constraints, helping to shape services from the earliest stages.

Key Responsibilities

• Plan and conduct discovery-phase user research
• Apply mixed methods, including qualitative and quantitative approaches
• Use human factors principles to understand user behaviour and system interactions
• Design and run interviews, usability testing, workshops and surveys
• Synthesise research findings into clear, actionable insights
• Collaborate closely with product, design, content and delivery teams
• Communicate research outcomes effectively to a range of stakeholders

Essential Experience

• Proven experience as a User Researcher within public sector environments
• Strong background in human factors or behavioural research
• Demonstrable experience using mixed research methods
• Experience working in discovery or early-stage research contexts
• Ability to work confidently in multidisciplinary Agile teams
• Strong communication and stakeholder engagement skills

Desirable Experience

• Experience working to GDS standards and ways of working
• Experience supporting complex or regulated services

This is a great opportunity to work on a discovery-led public sector programme with real impact.
If you are available for a 6-month contract and open to hybrid working in London, please get in touch for more information.