ServiceNow Technical Architect - Remote, Outside IR35 at SmartSourcing Ltd, Remote, 3 Months, £Contract Rate

ServiceNow Technical Architect (Part-Time)

Rate: market rate (Outside IR35)

Location: Mainly Remote (Ad-hoc travel to client sites)

Contract: 3 months - PART TIME: Approx. 47 days over the 3 month period

Start Date: 5th January 2026

About the Role

We are seeking an experienced ServiceNow Technical Architect to join our team on a part-time basis. This role is pivotal in mobilising and aligning with client ServiceNow standards, reviewing platform architecture, and creating a robust delivery plan. You will lead technical activities across HRSD, ensuring readiness for BAU and supporting key integrations.

Key Responsibilities

Mobilise and align with client ServiceNow standards and existing artefacts

Kick off with suppliers and review platform architecture at a high level

Create a delivery plan baseline and RAID log

Deliver HRSD build, including: Architectural review of HRSD setup, Forms migration and EC Pro configuration

Support data migration from Zendesk

Validate SharePoint search integration

Conduct configuration review for compliance and best practice

Ensure readiness for BAU

Move into discovery and integration phases: Lead Workday integration options analysis, Assist with a structured, prioritised roadmap

Required Skills Experience

Strong knowledge of ServiceNow, specifically HRSD module

Proven experience as a Technical Architect in ServiceNow projects

Familiarity with data migration processes (Zendesk to ServiceNow)

Understanding of SharePoint integration and configuration standards

Ability to create delivery plans, RAID logs, and architectural reviews

Experience with Workday integration analysis is highly desirable

- SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.