Your new role You will lead the design and implementation of the Service Configuration Management practice, including creating a comprehensive roadmap, goals, and objectives. Furthermore, you will engage and manage relationships with stakeholders to ensure alignment and support for the practice. You will also align, document, and maintain policies, processes, and procedures, ensuring periodic reviews and updates. Moreover, you will address and resolve any cross-functional issues that arise within the practice. Additionally, you will lead the creation and agreement of all relevant data models.In addition, you will oversee design and build activities in a multivendor environment and support the Request for Proposal (RFP) process. You will develop the organisational design for the Service Configuration Practice and its operations. You will ensure consistent execution of the service across the organisation, integrating with other processes, systems, teams, and roles. Furthermore, you will establish monitoring, measurement, and reporting mechanisms to track the performance of the practice and report to senior management. Finally, you will foster a culture of continual improvement within the Service Configuration practice.What you|||ll need to succeed
What you|||ll get in return
What you need to do now If you|||re interested in this role, click |||apply now||| to forward an up-to-date copy of your CV or give us a call on (phone number removed). If this job isn|||t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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