Parity Group are delighted to be engaged with a well-known progressive organisation on a large project and as a result have the need for a user researcher to join their team based in Newport on a 5 months contract.
ALL APPLICANTS PLEASE NOTE THAT THIS ROLE IS OUTSIDE IR35.
Methods, Data and Research Directorate (MDR) provides the statistical infrastructure (in the broadest sense) and underpinning frameworks necessary to enable the organisation, the GSS and the wider research community to make better use of data. MDR was established as a directorate during 2017, and has been structured into five divisions:
The purpose of this role is to support ongoing development of our Division's products and services, by offering and championing a user/customer view
A lead user researcher is an expert practitioner, leading and aligning user research activities across several teams. They ensure that teams take a user-centered, evidence-based approach to service design and delivery. They develop and assure good user research practice.
Understands and has experience of a range of user research methods. Able to choose appropriate methods for different life cycle phases and situations. Knows how to apply methods correctly.
Analysis and synthesis
Able to turn research data into clear findings that inform decisions. Knows how to involve colleagues in analysis and synthesis of data from multiple sources to increase consensus and challenge assumptions.
Able to communicate research data and insights. Knows how to tailor the delivery of research findings depending on audience and purpose.
Understands the diversity of users of government services. Knows how to include all kinds of users in appropriate research activities to help teams deliver accessible services.
User centered and agile practices
Understands user centered design practices and knows how to embed them into an agile workflow to deliver timely findings. Can work in an open, iterative and collaborative way in a multidisciplinary team.
Society and technology
Understands the social and technological context for government services. Can help colleagues understand how digital technology is changing user behavior, and the challenges and opportunities for government services
Contributes to the work of the community, building successful teams through understanding team styles and influencing as well as motivating team members. Gives and receives constructive feedback, facilitating the feedback loop. Facilitates conflict resolution within teams, ensures the team is transparent and that the work is understood externally. Able to help teams maintain a focus on delivery while being aware of the importance of professional development.
Understands organizational strategy and objectives. Able to align user research activities with objectives to create strategic insights that inform policy and proposition
Community of Practice (for progression only)
To actively participate in the community of user researchers
Demonstrates knowledge of the technologies used to build and operate digital services. Understands the different technical roles in a multidisciplinary team.
If this sounds like the right role for you then wait no longer and get in touch by applying with your CV or give Kishia Odiaka a call for a brief discussion and immediate consideration.
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Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services.
We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position
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