£400 - £500 per day
Outside Spy
Telford, UK
Product Manager - CRM Project - Public Sector - £400 - £500 per day OUTSIDE IR35 We are seeking an experienced Product Manager as a temporary/contractor to play a pivotal role in delivering our public sector clients high profile project. This is a critical initiative underpinning digital transformation into a modern, trusted, and data-driven organisation. This programme will establish a single, enterprise-wide SaaS CRM platform, replacing fragmented, regime-specific systems with a unified view of customer interactions across more than 34 million citizens and 5 million businesses. The Product Manager will lead the definition, delivery, and continuous improvement of product capabilities that enable consistent, personalised, and efficient customer engagement at scale. Key Responsibilities Define and own the product vision, strategy, and roadmap for capabilities aligned to 2030 Vision and Transformation Roadmap Translate complex policy, operational, and user needs into clear...