Smart Meter Analyst - Leading Energy Company at VALLUM ASSOCIATES LIMITED, Croydon, £200-£300 per day
£200 - £300 per day
Outside Spy Croydon, UK
Smart Meter Analyst - Leading Energy Company An exciting opportunity exists for a Smart meter Analyst at a leading energy company. Location : Fully remote Duration : 6 months rolling (long-term contracts) Daily rate: £200- £300 per day OUTSIDE IR35 Review, reform and deliver any required changes to our DCC incidents process ensuring that both the efficiency and cost to run the process is optimised Review, assess and prioritise, all DCC reporting and associated metrics to improve the organisation 's position and target best in class performance Identify and deliver opportunities and improvements which reduce both the volume and % contribution of unhealthy meters in line with KPI targets Support reviews of both prevention and cure initiatives for smart customer issues raised from contact centres in order to improve the smart meter operations performance, complaint volumes, UX and CX If this sounds like an opportunity you are interested in, apply now for an...