ITIL Process Analyst - Service Management at Hays Specialist Recruitment Limited, Bromley, £550-£650 per day
£550 - £650 per day
Outside Spy Bromley, UK
ITIL Process Analyst Service Management Incident Management TOM Up to £650 per day (Outside IR35) South London / Remote My client is a major Insurance brand, urgently looking to hire an ITIL Process Analyst with strong Service Management and Incident Management process experience and ability to carry out high quality TOM analysis. Key Requirements: Proven ITIL process analysis and process re-engineering expertise Demonstrable experience of implementing ITIL and Incident Management processes Strong Service Management and Service Delivery knowledge Proven ability to carry out high quality Target Operating Model (TOM) analysis Strong communication skills (written and verbal) Outstanding Stakeholder Management skills Nice to have: Immediate availability Insurance industry experience Agile environment experience Demonstrable experience of working in an Outsourced Service environment If this role matches your skills and experience, please apply with a latest CV ASAP....