Outside Spy
Greater Bristol Area, United Kingdom
3rd Line IT Support Engineer
We’re working with an IT services provider based in Bristol, who are looking for an 3rd Line IT Support Engineer to join their team on an initial 3 month contract.
They are looking for someone with strong M365 and cloud experience, particularly across Active Directory, Entra ID, Intune and Microsoft 365, alongside hands-on experience with patch management and Cyber Essentials compliance.
Responsibilities:
Provide 3rd line technical support, resolving complex incidents and escalations across client environments
Administer and troubleshoot Microsoft 365, Active Directory, Entra ID and Intune
Manage patching and software updates across Windows servers, desktops and other endpoints
Identify and remediate vulnerabilities, ensuring systems remain secure and compliant
Support Cyber Essentials compliance, implementing security controls and addressing gaps identified during assessments...