9 Customer Service jobs

IT Support Engineer 1st & 2nd Line - Contract - Outside IR35 On-site role - Auchterarder We're supporting an organisation in Auchterarder as they look to bring in an experienced IT Support Engineer to support a busy, customer-facing environment during a key period of work. This is a hands-on, fully on-site contract role, ideal for a 1st- and 2nd-line support engineer who enjoys working closely with users, delivering excellent service, and supporting Windows 11 upgrade activity alongside day-to-day IT support. Role responsibilities: Acting as the first point of contact for IT-related issues, providing a friendly, professional, and high-quality support experience Logging, diagnosing, and resolving incidents and service requests in line with ITIL processes, escalating to L2/L3 engineers where required Providing hands-on troubleshooting across hardware, software, network, and system issues Managing IT service desk tickets, ensuring timely resolution and clear...

IT Support Engineer 1st & 2nd Line - Contract - Outside IR35 On-site role - Auchterarder We're supporting an organisation in Auchterarder as they look to bring in an experienced IT Support Engineer to support a busy, customer-facing environment during a key period of work. This is a hands-on, fully on-site contract role, ideal for a 1st- and 2nd-line support engineer who enjoys working closely with users, delivering excellent service, and supporting Windows 11 upgrade activity alongside day-to-day IT support. Role responsibilities: Acting as the first point of contact for IT-related issues, providing a friendly, professional, and high-quality support experience Logging, diagnosing, and resolving incidents and service requests in line with ITIL processes, escalating to L2/L3 engineers where required Providing hands-on troubleshooting across hardware, software, network, and system issues Managing IT service desk tickets, ensuring timely resolution and clear...

IT Support Engineer 1st & 2nd Line - Contract - Outside IR35 On-site role - Auchterarder We're supporting an organisation in Auchterarder as they look to bring in an experienced IT Support Engineer to support a busy, customer-facing environment during a key period of work. This is a hands-on, fully on-site contract role, ideal for a 1st- and 2nd-line Support Engineer who enjoys working closely with users, delivering excellent service, and supporting Windows 11 upgrade activity alongside day-to-day IT support. Role responsibilities: Acting as the first point of contact for IT-related issues, providing a friendly, professional, and high-quality support experience Logging, diagnosing, and resolving incidents and service requests in line with ITIL processes, escalating to L2/L3 engineers where required Providing hands-on troubleshooting across hardware, software, network, and system issues Managing IT service desk tickets, ensuring timely resolution and clear...

IT Support Engineer 1st & 2nd Line - Contract - Outside IR35 On-site role - Auchterarder We're supporting an organisation in Auchterarder as they look to bring in an experienced IT Support Engineer to support a busy, customer-facing environment during a key period of work. This is a hands-on, fully on-site contract role, ideal for a 1st- and 2nd-line support engineer who enjoys working closely with users, delivering excellent service, and supporting Windows 11 upgrade activity alongside day-to-day IT support. Role responsibilities: Acting as the first point of contact for IT-related issues, providing a friendly, professional, and high-quality support experience Logging, diagnosing, and resolving incidents and service requests in line with ITIL processes, escalating to L2/L3 engineers where required Providing hands-on troubleshooting across hardware, software, network, and system issues Managing IT service desk tickets, ensuring timely resolution and clear...

Outside IR35, UK Travel will be Required, Base location is flex in around London or West Midlands, IT Training Manager, ERP, CRM Implementation, Salesforce, Dynamics, Oracle, IT Transformations, Capability building, Success Adaption of CRM systems, Operational Change We are looking to recruit Senior IT Training Manager - with a proven background on working on IT Transformations across CRM/Programm click apply for full job details

Service Desk Engineer - London 3 month initial contract £350-£375 p/d – outside IR35 IT department within a leading construction engineering business seeking 2 x highly proactive and analytical Service Desk Engineers for initial 3-month contracts. You’ll be based onsite at a central London location. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You’ll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN’s - Experience working on a...

Service Desk Engineer - London 3 month contract £350 - £375 p/d, outside IR35 IT department within a leading construction engineering business seeking 2 x highly proactive and analytical service desk engineers for initial 3 month contracts. You'll be based from a central London location. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk/management and...

Service Desk Engineer - London 3 month contract £350 - £375 p/d, outside IR35 IT department within a leading construction engineering business seeking 2 x highly proactive and analytical service desk engineers for initial 3 month contracts. You 'll be based from a central London location. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You 'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN 's - Experience...

Are you passionate about delivering exceptional IT support and ensuring seamless technology experiences for end users? We are seeking a Technology Support Engineer to join our client's team in the iGaming industry . This role is pivotal in maintaining and optimizing IT infrastructure, supporting business systems, and enabling smooth day-to-day operations. Bullet Points Location: Richmond, UK Salary is negotiable based on experience Minimum 5 years of hands-on experience in IT support within a Service Desk or Help Desk environment. Employment Type: Initial 6-month contract (on our payroll or Outside IR35) with long-term employment possibilities What You'll Do Provide technical support and maintenance for IT infrastructure and end-user devices (Windows and Mac). Build, deploy, and troubleshoot desktops, laptops, printers, scanners, and meeting room technology. Manage Service Desk tickets and resolve issues within agreed SLAs. Support video...